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Part of the community
The independent funeral profession has a long and proud history of personal service to local communities. Carrying on the family tradition is a way of life for many independent funeral directors. They are deeply committed to upholding professional standards. Some of the oldest continuously operated businesses in Britain are family-owned firms.
What's in a name?
In all forms of business today there are big, international companies that have made their profits by taking over small firms. The funeral profession is no exception. Many businesses have been swallowed up by the giants. The trouble is, there usually isn't any change of name to tell you the difference. That makes it hard for you to distinguish between the family-owned firm and the conglomerate. Without asking, you might never know if the owners your family has trusted over the years continue to make the decisions which will affect the service you receive when you need to make funeral arrangements.
If you're unsure, ask
It's important that you know who you're speaking to - an independent funeral director or just a subsidiary of a vast conglomerate. When you need the services of a funeral director, you should turn to the firm which has an investment in your community, established over many years.
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